The ChannelOVERVIEW shows you the diversity of the channels

Our ChannelOVERVIEW helps you orchestrate the diversity of channels for your company and your customers

The ChannelOVERVIEW offers an alphabetical index of 129 touch point options for the provider to communicate and interact with customers. The list easily visualises these contact points, makes them experienceable and gives a quick overview of the used channels. An awareness of existent and possible touch point leads to a direct path to improvement and new visions within the company. The ChannelOverview comes to use in strategic as well as operational business: Among others numerous workshop-methods, using the channel cards for the creation of an internal understanding of multichannel or even the development of multichannel strategies.